Frequently asked questions

Answers to some of our most common questions.

What are AI Employees?

AI Employees are advanced digital systems designed to autonomously perform tasks such as lead qualification, appointment scheduling, and customer service, thereby enhancing efficiency and customer engagement.

How do AI Voice and AI Chat Employees work?

AI Voice Employees interact with customers over the phone, understanding and responding to inquiries using natural language processing. AI Chat Employees engage with customers through text-based channels like SMS, web chat, and social media, providing instant support and information.

What are the benefits of using AI Employees for my business?

Implementing AI Employees ensures 24/7 availability, reduces missed calls, increases customer engagement, and allows your human staff to focus on more complex tasks, ultimately driving sales and enhancing customer satisfaction.

Are AI Employees capable of handling industry-specific tasks?

Yes, AI Employees can be customized to understand and manage tasks specific to various industries, including healthcare, finance, retail, and more, ensuring they meet the unique needs of your business.

How do AI Employees integrate with my existing systems?

Our AI Employees are designed to seamlessly integrate with your current CRM, scheduling tools, and other business systems, ensuring a smooth implementation without disrupting your existing workflows.

Is customer data secure with AI Employees?

We prioritize data security and comply with industry-standard protocols to ensure that all customer information handled by our AI Employees is protected and confidential.

Can AI Employees handle multiple customer interactions simultaneously?

Yes, AI Employees are capable of managing numerous customer interactions at the same time, ensuring that all inquiries are addressed promptly without any wait time.

Do AI Employees sound natural, or do they sound robotic?

Our AI voices use advanced natural language processing and speech synthesis to sound as human-like as possible, ensuring a smooth and engaging customer experience.

Can I choose the gender of my AI Employee’s voice?

Yes! You can select either a male or female AI voice to match your business’s branding and customer preferences.

What voice options are available for AI Employees?

We offer a variety of voices, including different accents, tones, and styles, so you can choose one that best suits your business’s personality and target audience.

Can I have different AI voices for different customer interactions?

Yes! You can assign different AI voices for various tasks, such as one voice for customer support and another for sales inquiries, to create a more tailored experience.

How do I get started with AI Employees for my business?

To begin, you can explore our various plans starting at $397/month. For a personalized experience, consider scheduling a free demo to see how our AI Employees can be tailored to your specific business needs.

Transform your call center

Practical AI: Reduce costs while increasing productivity with practical applications of AI. Enable customer self-service options with Arledge AI and provide real-time coaching with Agent Assist to deliver immediate results.

Collaborative Intelligence: Combine the human element of agent service with AI and automation to unleash the potential of your workforce. Help agents be more productive and give your customers more choice.

Choice of Channels: Let your customers choose how to connect with you—whether by voice, email, chat, SMS, or social messaging—with digital engagement solutions. Their previous interactions follow them, regardless of the channel they use to reach out.

Workforce Optimization: Implementing the right workforce optimization (WFO) solution can help your call center increase ROI and save money, boost agent productivity, improve first-contact resolution, and increase conversion rates.

The result is a more efficient, proactive workforce

– and an elevated customer experience.

Simple math

Multiply missed communications by your average sale.

That's how much money you throw away every day.

Reviews = Trust + More Sales

93% of people read online reviews before making a purchase decision.

89% of consumers read a business's response to reviews when evaluating if they trust a business.

Missed Calls = Lost Revenue

67% of customers hang up if they don't receive immediate assistance when calling.

85% of missed calls never call back. That's business slipping through your fingers.

More Conversations = Sales

92% of customer interactions happen over the phone. Can you afford to miss even one?

60% of customers prefer speaking to a representative over leaving a voicemail.